Question 1

How reliable is Posterly's publishing system?

Accepted Answer

Posterly is built on Vercel & Railway infrastructure with Redis/BullMQ for queue management, automatic retry logic, and duplicate prevention. We maintain a 99.8% success rate with real-time monitoring and detailed publish logs for every post.

Question 2

Which social media platforms does Posterly support?

Accepted Answer

Posterly supports all major platforms including X/Twitter, Instagram, Facebook, LinkedIn, TikTok, YouTube, Threads, Pinterest, and Google Business. More will be added in the future.

Question 3

How does the AI assistance work?

Accepted Answer

posterly includes three AI assistants: AI Scheduler (powered by Hey Posterly) lets you create and schedule posts using natural language, AI Images (powered by Nano Banana Pro) generates stunning visuals, and Caption Assist helps you write engaging copy.

Question 4

Can I manage multiple accounts and clients?

Accepted Answer

Yes! Posterly supports up to 30 social accounts on the Power User plan. You can manage multiple clients, use right-click duplication for efficiency, and leverage bulk publishing tools.

Question 5

What happens if a post fails to publish?

Accepted Answer

Posterly automatically retries failed posts with intelligent backoff logic. You will receive email updates regarding failed posts. Our support team monitors critical failures and can assist with resolution.

Question 6

Is my data secure and compliant?

Accepted Answer

Absolutely. Posterly uses Supabase for secure authentication, OAuth flows for platform connections, and implements strict storage controls for our users.

Question 7

Can I integrate Posterly with my existing tools?

Accepted Answer

Yes! Posterly offers GitHub integration through Ship & Share, Google Drive and Canva for media management, and we're actively developing Slack and Email integrations.

Question 8

Does Posterly support auto-posting for Reels, TikToks, and YouTube Shorts?

Accepted Answer

Yes! You can fully automate short-form video content. Posterly supports direct publishing for Instagram Reels, TikTok videos, and YouTube Shorts without needing push notifications to finish the post on your phone.

Question 9

Can I try Posterly before subscribing?

Accepted Answer

We offer a 7-day trial for just $1. This gives you full access to every feature, including AI tools and unlimited scheduling, so you can see the value before committing to a plan.

Question 10

Can I use Posterly on my mobile phone?

Accepted Answer

Yes! Posterly is optimized for mobile browsers with a dedicated navigation bar and responsive design. You can schedule posts, create content, and manage your queues directly from your phone.

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